Call out fees, and cancellation fees may apply
Call Out Fees
Up to 3km from Skøyen train station - NOK 300.
3-6 km from Skøyen station - NOK 500
Over 6 km from Skøyen station - Price upon request.
Please note that Vitality Oslo operates on a 24-hour cancellation policy. If you need to cancel or reschedule your appointment, please give us 24 hours notice. Cancelling or rescheduling your appointment within 24 hours of your appointment time, will lead to your deposit being forfeited. If you arrive more than 15 minutes late to your scheduled appointment, your is considered cancelled. We reserve the rights to charge the cost of the appointment if there is a now show or where the cancellation policy is not respected. A deposit of 1,000 NOK is required to confirm the bookings from new clients.
Terms and conditions
For home, hotel or office visits minimum spend is 1,000 NOK plus call-out fee. Call-out need to be paid 24h in advance or, if the booking is made less than 24 h before the appointment, at time of booking. We will invoice the full amount in advance. We do not offer refunds on call outs. Call out times may vary up to 30 min due to external circumstances. We may try to contact you before, during or after the scheduled call out time to provide updates. We ask that you please keep your phone nearby to answer.
Please make the team aware before your appointment if you have any medical conditions or allergies, as this could affect the appointment going ahead. This is to make sure that this service is safe for you. Please disclose this also in the waiver and to your nurse. If we arrive to your appointment and any contraindications have not been disclosed beforehand, then the deposit will be forfeited.
Anyone who is symptomatic requires a NEGATIVE COVID-19 result before the appointment, with the appropriate date.
If you become symptomatic between booking your appointment and your appointment date, please contact the team asap to reschedule for after you’ve received your Negative COVID-19 test result, as if the nurse arrives and you show symptoms, we reserve the right to terminate the appointment, to keep everyone safe.
CONTACT US OR BOOK AN APPOINTMENT
Vitality Oslo offers a wide range of services tailor-made to the needs of our clients.
With our concierge service you can relax in the comfort and privacy of your own home, hotel or office while you receive your infusion or you can visit us at one of our locations in Oslo.